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Dealer and car loan tricks

When the deal wasn’t the deal

A dealer has to tell you the truth about the car and the loan. We read the paperwork line by line.

We compare what you were told with what you signed: the price, the rate, the add-ons and the car’s history. Some of these claims make the dealer pay your lawyer’s fees; when yours doesn’t, we tell you the sliding-scale fee first. You may still owe court costs.

We look for

  • Warranties, insurance and add-ons you didn’t ask for

  • A called-back deal at a higher rate

  • Hidden crash or flood damage, or a rolled-back odometer

A line of new SUVs parked in an outdoor dealer’s lot

What to bring

The papers that tell the story

  • The price sheet

    The buyer’s order: the price and every add-on, line by line.

  • The loan contract

    With the rate, the term and the amount financed.

  • Ads and texts

    Anything the dealer promised in writing, even a text.

Dealer questions

The dealer says the financing fell through. Do I have to come back?

Don’t sign a new contract before someone reads both. Bring the first contract and any messages from the dealer.

Can I cancel the add-ons?

Many service contracts and add-ons can be canceled for a partial refund. We’ll look at what you were sold and how to get it back.

The car was in a wreck I wasn’t told about. What now?

Get a vehicle history report and an inspection if you can, and keep the car as it is. Then send an intake.